Focused improvement methodology (FIM) is a business process improvement program that is tailored to suit the Saudi business culture. It gives the power to decision makers to reevaluate and assess the current processes to achieve time and cost effectiveness and to gain and retain customers. Focusing on process instead of functions will shed the light on the company’s key product or service.
This methodology consists of three phases:
A. Current state assessment
B. Future state design
C. Implementation
