Referential Consulting fully assess the performance of organizations using Balanced Scorecards. BSC focuses on four pillars which the organization depends on.
Those four pillars are:
- The Financial Pillar: Which identifies the relevant
high-level financial measures - The Customers Pillar: Which identifies how the
customer perceives the organization - The Internal Processes Pillar: Which identifies the
processes carried out within the organization, which
indirectly impacts the way the organization is viewed. - The Learning & Growth Pillar: Which identifies the
culture, learning environment and overall morale of
the employees.
